ADVANCE OUTDOOR 10×20 ft Heavy Responsibility Carport Potable Automotive Cover Storage Social gathering Tent Boat Shelter, Adjustable Top from 9.5 ft to 11 ft, Beige

Good product overall
It’s summer time, it is hot and sunny outside. Product was delivered on time. Need temporary shade for my car. Complete parts nothing missing. Easy assembly. You need someone to help assemble. Cover quality looks good. It is wobbly and definitely needs weights to hold the legs. Perfect shade fit for my car.

Heavy Minnesota snow toppled it, but great customer service fixed the problem.
Very good shelter quality, but not made for severe winters. Setup was easy with the help of a couple friends. Make sure to set it up exactly where you want it, because it’s really hard to move after it’s fully assembled. A heavy, wet Minnesota spring snowfall toppled it though. Water, snow, and ice tended to pool in the spaces between the supports and the weight combined with wind got to be too much. The ground was not perfectly level so that may have contributed to the collapse too. It was anchored solidly with ground screws so it couldn’t tip over, so the poles had to buckle once the weight/wind got to be too much. I will say that customer service was very supportive and efficient. I messaged them with the attached picture. They said it was not covered under the warranty but they still sent me all of the necessary replacement poles for a very nominal charge so that I’m able to build it again. The winters here have been very hard on all similar tarp sheds and covers I’ve had so I wasn’t surprised by the collapse. I wouldn’t blame it on the quality of the cover because it was very good in comparison to others I’ve had. I would recommend this one if the snow/ice/wind doesn’t get too extreme where you are, and especially because the customer service was easy and helpful. I corresponded with someone named Kelly who was understanding and eager to get me what I needed to get the cover back up again.

This seller / company has been great! The product also!
I don’t write reviews often (I should probably do more) however this seller has been absolutely great. I purchased the 10’x20′ carport in September 2020. I live where we have frequent / yearly tropical storms and hurricanes. Before a storm, which happens a couple times a year, I take the canopy off. The frame has always survived. I used tapcons to secure the legs to the driveway. Over the past three years I’ve had to purchase a replacement canopy and just yesterday had to get another. The sun and weather here really takes a toll on things and so I expected I would have to replace the canopy every few years. This carport serves its purpose though, providing shade to my vehicles. The seller has always been responsive to questions and most especially helping me get replacement parts (I had to purchase a new leg pole once because I hit it with my car and damaged it… opps!). In addition to their customer service’s quick responses, they have been super friendly and very considerate. The customer service is the impetus for this review and simply put, they are great! I’m also very happy with the product. I would purchase another one, and just might for my backyard. Keep in mind you get what you pay for. This carport is ~$250 and it IS worth it. The most important thing, I think, is to consider how you secure it to the ground. Like I said, I used tapcons to secure it to my concrete driveway but then also used paracord tied to the top of the corner legs and staked in the ground to give it more support (since I live where it can get quite windy). The sun destroys the paracord quickly so I may use a thin cable or some other kind of wire next.In conclusion, the product has been very good for me. But what impresses me the most is the customer service, they have been truly great. Thank yoU!